Where Are My Tickets?

This guide explains exactly what happens after your order — especially regarding ticket delivery and registration.

If you don’t see any tickets attached to your confirmation email, don’t worry — that’s expected. Here’s what to look for in your inbox:

1. ✅ Payment Receipt

   A confirmation that your payment was successfully processed.

2. 📨 Ticket Confirmation Email

   This contains a link to complete registration for each ticket purchased.

⚠️ Note: Tickets are not attached yet. You must complete registration first.

After you complete registration for all the tickets you bought, you’ll receive a third email with your actual tickets attached:

• 🧾 A PDF ticket

• 📱 A mobile ticket link

If you don’t complete the registration step, your tickets will not be issued, even if you’ve already paid.

Make sure to fill out the form for each ticket — especially if you’re registering multiple people.

Can’t find your confirmation email? Having trouble with registration?

Reach out to us anytime at support@commongroundcamp.com or using the live chat on this webiste.